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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?

A) IP 500v2 with redundant processor
B) IP Office Resiliency License
C) VoiceMail Pro with a backup server
D) IP Phones with backup call server

2. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?

A) NCLI3033211234
B) NCID3033211234
C) Ns3033211234
D) Nss3033211234

3. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
B) system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
C) system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
D) system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase

4. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?

A) Call Detail Reporter
B) System Status Application
C) Historical Reporting Application
D) Advanced Summary Reporter

5. Which IP office application can be installed on the same server as CCR?

A) IP Office Voicemail Pro up to 16 voicemail ports
B) one-X Portal
C) IP Office Voicemail Pro up to 20 voicemail ports
D) IP Office Administration Suite

Solutions: