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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Universal Containers (UC) updates its Salesforce CMS content often to meet the needs of its customers. The site builder wants to use a template with out-of-the-box components that dynamically update the CMS content on its Experience Cloud site.
Which template should the site builder use?

A) Build Your Own (LWR)
B) Customer Service
C) Build Your Own (Aura)
D) Salesforce Tabs + Visualforce

2. Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers

A) Manage Setup
B) Manage Experiences
C) Access Sharing Sets
D) Access Experience Management

3. Ursa Majer Solar (UMS) would like authenticated Experience Site users to see cases, quotes, contracts, and Knowledge articles appear in search results, but the Search Resuits component is only returningKnowledge articles.
How should UMS configure its search results to yield the desired results?

A) On the Home page, in the property editor for the Hero component, adjust the Hero Type to "Call to Action" instead of "Search".
B) In Salesforce Setup, under the Experience Site users' profile, adjust the system permissions to allow for multiple objects in search results.
C) On the Searchpage, switch the Search Results component with Global Search Results and select the appropriate objects in the property editor.
D) On the Search page, select the appropriate objects in the property editor for the Search Results component.

4. Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers

A) Customer service
B) Partner Central
C) Build Your Own
D) Help Center

5. Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages theExternal Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?

A) The user trying to merge the accounts does not have the System Administratorprofile.
B) Accounts used in an External Account Hierarchy cannot be merged with another account.
C) Accounts with active Experience Cloud users cannot be merged with another account.
D) The user trying to merge the accounts does not have the Merge Portal Roles permission.

Solutions: