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Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions:

1. What is required for a record in salesforce to be synced or created as a prospect record in Marketing Cloud Account Engagement?

A) Name
B) Company
C) Email address
D) Phone

2. What would occur if a single prospect is not both the recipient list and the suppression list for a list email?

A) The prospect will be sent two copies future email sends will not be impacted.
B) The prospect will be sent one copy of the email, but will be suppressed for the next email send.
C) The prospect will be sent one copy of the email, but the prospect will be marked opted out for future email sends.
D) The prospect will NOT be sent the Email, and future email sends will NOT be Impacted.

3. A marketing user wants to send an email template to a prospect list, but the specific email template Isn't available to choose when sanding a new list email.
How should the user resolve this Issue?

A) Edit the email template and choose the appropriate list
B) Edit the list to be available for "Email Sanding"
C) Edit the list to be available for "Email Templates"
D) Edit the email template to make it available for "List Emails"

4. What are the limitations of connecting Marketing Cloud Account Engagement to a Salesforce Sandbox account?

A) If connected to a sandbox first, when you create your production connector, all prospects will not automatically queue to sync.
B) Marketing Cloud Account Engagement can't "wipe" data, so you will need to manually delete any prospects and data that is brought into your Marketing Cloud Account Engagement account from the sandbox connector before enabling the connector for your production instance.
C) You cannot sync with a sandbox at all

5. A project is on day 3 of a step with a designated wait time of 5 days. The engagement studio program is then paused for 1 day and restarted.
If the wait time for the step remain at 5 days, what day of the designated 5 days of wait time would the prospect be on when the program is restarted?

A) Day 4
B) Day 3
C) Day 5
D) Day 0

Solutions: