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Pegasystems Certified Pega System Architect 24 Sample Questions:

1. Which security feature prevents users from accessing case data they are not authorized for?

A) Access Control Policy
B) Case Status
C) SLA Timeout
D) Work Queue Processing

2. Which option should be used to route assignments based on business logic?

A) Manual Case Assignment
B) Work Queue Distribution
C) SLA-Based Escalation
D) Decision Table Routing

3. Which step allows a parent case to wait until all child cases reach a defined status?

A) Wait for Child Case
B) Case Resolution Rule
C) SLA-Based Routing
D) Escalation Trigger

4. Which of the following elements must be defined when designing a case lifecycle in Pega?

A) Work queues, routing, and reporting
B) SLA timing, notifications, and escalations
C) Data pages, connectors, and integrations
D) Stages, processes, and steps

5. How can a parent case automatically resolve child cases?

A) Configure an automation step
B) Enable case escalation
C) Manually close each child case
D) Set the child case resolution policy

Solutions: