Microsoft 074-338 : Lync 2013 Depth Support Engineer Exam

  • Exam Code: 074-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • Updated: Sep 09, 2026
  • Q & A: 114 Questions and Answers

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Microsoft 074-338 Exam Syllabus Topics:

SectionObjectives
Topic 1: Monitoring, Troubleshooting, and Support- Issue diagnosis and resolution
  • 1. Call quality troubleshooting
    • 2. Connectivity and federation issues
      - Monitoring tools and logs
      • 1. Centralized Logging Service (CLS)
        • 2. Monitoring reports and dashboards
          Topic 2: Lync Server 2013 Architecture and Infrastructure- Core server roles and topology design
          • 1. Front End pool architecture
            • 2. Edge server and external connectivity
              - Integration with Active Directory and DNS
              • 1. Service location and records configuration
                • 2. Domain and forest requirements
                  Topic 3: Voice and Enterprise Communication Services- Enterprise Voice configuration
                  • 1. PSTN connectivity
                    • 2. Dial plans and normalization rules
                      - Telephony integration
                      • 1. SIP trunking
                        • 2. Gateway configuration and routing
                          Topic 4: Client and User Experience Management- User provisioning and policies
                          • 1. User enablement in Lync
                            • 2. Conferencing policies
                              - Client deployment and configuration
                              • 1. Lync client policies
                                • 2. Mobile and remote access configuration

                                  Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                  Question #1

                                  You deploy Microsoft Lync Server 2013 Enterprise Edition and create a pool named Lync2013pool.Contoso.local. You configure the Lync admin URL to be admin.contoso.local. The Front End and Back End roles are installed on servers named FE2013 and BE2013. Your DNS server hosts the following records:
                                  You attempt to open the Lync Server Control Panel and you receive an error message. You need to be able to open the Lync Server Control Panel. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

                                  • A. Create the following DNS A record: Meet.contoso.local A 192.168.10.10
                                  • B. Create the following DNS A record: lync2013pool.contoso.local A 192.168.10.10
                                  • C. Modify the following DNS A record: admin.contoso.local to point 192.163.10.10
                                  • D. Create the following DNS SRV record: _sipinternal._tcp.contoso.local SRV priority 0, weight 0, port 5061 lync2013pool.contoso.local
                                  • E. Create the following DNS A record: lyncdiscoverinternal.contoso.iocal A 192.168.10.10
                                  Answer: C,D
                                  Question #2

                                  You support Microsoft Lync Server 2013 servers in your customer's company network. Lync is configured as a federated partner with several business partners. The partners use Lync deployed with hosting providers. Your Lync servers are configured as an open federation. Lync users inform you that they are unable to communicate with a partner domain named fabrikam.com. You contact the partner and discover that they have recently changed their proxy server name. You need to restore communication with the federated partner. Which two cmdlets should you run? (Each correct answer presents part of the solution. Choose two.)

                                  • A. Get-CsProxyConfiguration -Filter "service:*" | Remove-CsProxyConfiguration
                                  • B. Set-CsHostingProvider -Identity "Fabrikam.com" -VerificationLevel "AlwaysUnverifiable"
                                  • C. New-CsHostingProvider -Identity Fabrikam.com -ProxyFqdn "server1.fabrikam.com" -Enabled $True
                                  • D. Remove-CsHostingProvider -Identity "Fabrikam.com"
                                  Answer: C,D
                                  Question #3

                                  You support Microsoft Lync Server 2013 servers in your customer's company network. You enable federation with a public instant messaging (IM) provider. Users of the public IM provider are unable to participate in IM conversations in your customer's organization. You need to ensure that the users of the public IM provider are able to participate in IM conversations. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

                                  • A. Create a federation and public IM connectivity policy.
                                  • B. Create a federated user access policy.
                                  • C. Enable an archiving disclaimer to federated partners.
                                  • D. Enable partner domain discovery.
                                  Answer: A,B
                                  Question #4

                                  You deploy 3 Microsoft Lync Server 2013 Persistent Chat server named atl-cs- 001.Iitwareinc.com. You need to remove all messages prior to March 1, 2012 from a chat room named LegalChatRoom. hich cmdlet should you run?

                                  • A. Remove-CsPersistentChatMessage -Identity "atl-persistentchat- 001.litwareinc.com\LegalChatRoom" -EndDate "3/1/2012"
                                  • B. Set-CsPersistentChatRoom -Identity LegalChatRoom -Managers @{Add="sip:[email protected]"}
                                  • C. Clear-CsPersistentChatRoom -Identity "atl-cs001.litwareinc.com\LegalChatRoom" -EndDate "3/1/2012"
                                  • D. Remove-CsPersistentChatRoom -Identity "atl-cs001.litwareinc.com\LegalChatRoom"
                                  Answer: C
                                  Question #5

                                  You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet.
                                  Users are able to share screens remotely during conference calls. However, when they attempt to upload a Microsoft PowerPoint presentation, the sharing attempt fails with an error. You need to ensure that users are able to share PowerPoint presentations during Lync conference calls. What should you do?

                                  • A. Install and configure the Office Web Apps Server Components on the Lync Pool Server.
                                  • B. Install and configure Silverlight on the user workstations.
                                  • C. Install and configure an Office Web Apps Server in Lync Topology.
                                  • D. Install and configure the PowerPoint 2013 Viewer on the Lync presenter workstations.
                                  Answer: C

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