Avaya 72201X : Avaya Aura® Core Components Support Certified Exam

  • Exam Code: 72201X
  • Exam Name: Avaya Aura® Core Components Support Certified Exam
  • Updated: Oct 20, 2026
  • Q & A: 96 Questions and Answers

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Avaya 72201X Exam Syllabus Topics:

SectionObjectives
Topic 1: System Manager- System configuration and management
- Security and user provisioning
Topic 2: Messaging and Unified Communications- UC application integration concepts
- Voicemail and messaging integration
Topic 3: Session Manager- Integration with enterprise telephony services
- SIP routing and session handling
Topic 4: Communication Manager- User administration and endpoints
- Call routing and feature configuration
Topic 5: Troubleshooting and Maintenance- System monitoring and performance analysis
- Fault isolation and diagnostic tools
Topic 6: Avaya Aura Core Architecture- Core services and communication flows
- System architecture and components overview

Avaya 72201X Exam: Your Questions, Answered

The 72201X exam is how Avaya decides who earns the Avaya Aura Core Components Support Certified certification, positioned at the Professional level. It checks whether you can apply the Avaya Aura® Core Components Support Certified objectives to realistic problems — the skill employers are actually hiring for. It also sits within a broader certification ecosystem covering Avaya Aura Core Components Implementation, Avaya Aura Administration, so the effort compounds across your career. In a crowded global market, that badge is a competitive edge you can point to.

The Avaya Aura® Core Components Support Certified blueprint spans 6 domains, led by Session Manager, Troubleshooting and Maintenance, and Messaging and Unified Communications. Use the weightings as a budget: heavier domains earn heavier slices of your week. The full topic breakdown is in the exam topics section above — plan against it, not against hunches.

Avaya lists the Avaya Aura® Core Components Support Certified question formats as: Multiple Choice, Scenario-based Questions. Format shapes tactics — find the real question sentence inside long scenario stems before reading the details, and re-verify every selection on multi-answer items. VCETorrent's 96 practice questions exercise these formats until they feel like old acquaintances.

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Avaya Aura® Core Components Support Certified Sample Questions:

Question #1

Which of the following commands can you use to check whether the Avaya Aura Session Manager (SM) application processes are running?

  • A. Execute the SM CLI statapp command.
  • B. On the SM dashboard, select Status Applications from the Service State pull-down menu.
  • C. Execute the SM status all command.
  • D. On the SM dashboard, select Status Applications from the Shutdown System pull-down menu.
  • E. Use the Linux command ps -ef | grep -i "SM"
Reveal Solution  Discussion  0

Correct Answer: A,E  🗳️

Question #2

You notice that the Entity_Link between your Session Manager and Communication Manager is down.
From Communication Manager, which four commands can be used to verify the health of this SIP link?
(Choose four.)

  • A. List network-interfaces
  • B. Status signaling group
  • C. Status health
  • D. Display link-monitoring
  • E. Status trunk
  • F. List trace station
  • G. statapp
  • H. Show entity-links
Reveal Solution  Discussion  0

Correct Answer: B,E,F,H  🗳️

Question #3

In Avaya Aura Communication Manager (CM), what are the three valid formats of the list trace command?
(Choose three.)

  • A. List trace 1031711
  • B. List trace ras ip-address 135.60.232.213
  • C. List trace ssm
  • D. List trace previous
  • E. List trace tac 701
  • F. List trace next
Reveal Solution  Discussion  0

Correct Answer: B,D,E  🗳️

Question #4

Which three statements describe steps for searching for an Avaya Aura System Manager (SMGR) log containing the phrase 'down'? (Choose three.)

  • A. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
    'down' into the Message box, then click on Apply.
  • B. Export the entire log file to your local PC, and then locally search with an application.
  • C. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
    '-m down' into the Message box, then click on Apply.
  • D. Use the Linux command grep -iR "down" /var/log/avaya
  • E. Navigate to Home / Services / Events / Logs / Log Harvester, then click on Harvest logs, then type
    'down' into the text contains box, then click on Apply.
  • F. Navigate to Home / Services / Events / Logs / Log Settings, then click on 'text search' and then type
    'down' into the text search box, then click on Apply.
Reveal Solution  Discussion  0

Correct Answer: A,B,D  🗳️

Question #5

Which critical Avaya Aura Communication Manager (CM) information can be obtained from the ECS log located in the /var/log/ecs directory? (Choose all that apply.)

  • A. A log of system restarts
  • B. Alarms and errors
  • C. Denial events
  • D. Licensing status
  • E. Capacity and certificate status
  • F. Status of System Manager
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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