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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What defines acceptable standards of behavior that are shared by group members?

A) Group norms
B) Group conformity
C) Group roles
D) Group status

2. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?

A) Prosperity
B) World peace
C) Autonomy and self-reliance
D) Economic

3. What is a characteristic employed by transactional leaders?

A) Provides vision and sense of mission
B) Instills pride and gains trust
C) Promises rewards for good performance
D) Promotes intelligence and rationality

4. What are two of the three forces that play a particularly important role in sustaining an organization's culture?

A) Actions of top management and socialization process
B) Actions of top management and employee education level
C) Personal background of key employees and socialization process
D) Personal background of key employees and selection process

5. What is the impact of high group cohesiveness and well-defined performance norms on the productivity of a team?

A) The productivity of the team will improve slightly
B) The productivity of the team will remain as is
C) The productivity of the team will remain low
D) The productivity of the team will improve significantly

Solutions: