Salesforce Plat-Arch-204 : Salesforce Certified Platform Integration Architect

Universal Containers (UC) is planning to implement Salesforce as its CRM system. Currently, UC has the following systems:
Leads are managed in a Marketing system.
Sales people use Microsoft Outlook to enter contacts and emails, and manage activities.
Inventory, Billing, and Payments are managed in UC's Enterprise Resource Planning (ERP) system.
The proposed CRM system is expected to provide sales and support people with a single view of their customers and the ability to manage their contacts, emails, and activities in the Salesforce CRM.
What should an integration architect consider to support the proposed CRM system strategy?

• A. Explore out-of-the-box Salesforce connectors for integration with ERP, Marketing, and Microsoft Outlook.
• B. Propose a middleware system that can support interface between systems with Salesforce.
• C. Evaluate current and future data and system usage, and then identify potential integration requirements to Salesforce.

Northern Trail Outfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available.
Which solution is recommended in order to meet the requirement?

• A. Create a PushTopic update event on the Opportunity object to allow the subscriber to react to the streaming API.
• B. Implement a polling mechanism in the client that calls the SOAP API getUpdated method to get the ID values of each updated record.
• C. Create a connected app in the affiliate org and select "Accept CometD API Requests".

A large enterprise customer is implementing Salesforce. Current systems include ERP for invoicing/fulfillment and a Marketing solution for email. Associates need to view and log interactions in Salesforce. Which system should be the system of record for customers and prospects?

• A. Salesforce with relevant Marketing and ERP information
• B. New Custom Database for customers and prospects
• C. ERP with all prospect data from Marketing and Salesforce

A large business-to-consumer (B2C) customer is planning to implement Salesforce CRM to become a customer-centric enterprise. Below is the B2C customer's current system landscape diagram.

The goals for implementing Salesforce include:
Develop a 360-degree view of the customer.
Leverage Salesforce capabilities for marketing, sales, and service processes.
Reuse Enterprise capabilities built for quoting and order management processes.
Which three systems from the current system landscape can be retired with the implementation of Salesforce?

• A. Sales Activity, Order Management, and Case Management
• B. Email Marketing, Sales Activity, and Case Management
• C. Order Management, Case Management, and Email Marketing

A company uses Customer Community for course registration. The payment gateway takes more than 30 seconds to process transactions. Students want results in real time to retry if errors occur. What is the recommended integration approach?

• A. Use Continuation to process payment to the payment gateway
• B. Use Platform Events to process payment to the payment gateway.
• C. Use Request and Reply to make an API call to the payment gateway.