WGU Principles-of-Management : Principles of Management at Western Governors University(IAC1)

  • Exam Code: Principles-of-Management
  • Exam Name: Principles of Management at Western Governors University(IAC1)
  • Updated: Aug 30, 2026
  • Q & A: 50 Questions and Answers

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Principles-of-Management exam dumps

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WGU Principles-of-Management Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Leading & Motivation25%- Leadership Theories & Styles
  • 1. Transformational vs transactional leadership
    • 2. Trait, behavioral, and contingency theories
      - Motivation & Communication
      • 1. Interpersonal and organizational communication
        • 2. Maslow, Herzberg, Expectancy theory
          • 3. Conflict resolution and team dynamics
            Topic 2: Ethics, Social Responsibility & Change Management15%- Managing Change & Innovation
            • 1. Forces and resistance to change
              • 2. Organizational development and innovation
                - Ethics & Corporate Social Responsibility
                • 1. Ethical decision-making frameworks
                  • 2. Stakeholder management and sustainability
                    Topic 3: Controlling & Quality Management20%- Operations & Quality Control
                    • 1. Balanced scorecard and performance metrics
                      • 2. Total Quality Management (TQM)
                        - Control Process
                        • 1. Corrective action and feedback loops
                          • 2. Establishing standards and measuring performance
                            Topic 4: Organizing & Organizational Structure20%- Organizational Design
                            • 1. Departmentalization and authority
                              • 2. Team-based and matrix structures
                                • 3. Mechanistic vs organic structures
                                  - Human Resource Management
                                  • 1. Staffing, training, and performance management
                                    • 2. Legal and ethical HR considerations
                                      Topic 5: Planning & Strategic Management20%- Decision Making
                                      • 1. Group decision-making techniques
                                        • 2. Rational and bounded rationality models
                                          - Foundations of Planning
                                          • 1. Strategic, tactical, and operational planning
                                            • 2. SWOT analysis and strategic formulation
                                              • 3. Mission, vision, and goals

                                                WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

                                                Question 1

                                                What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer

                                                A. Urban location
                                                B. Core capabilities
                                                C. Strategic liaisons
                                                D. Competitive objectives


                                                Question 2

                                                In which situation would it be reasonable for an employer to accommodate the needs of a worker with a disability? Choose 1 answer

                                                A. Providing a list of accommodations that the company is willing to make available to all potential employees
                                                B. Providing a germ-free environment for a worker participating in a bone marrow transplant program
                                                C. Providing an environment for a mentally ill worker where the worker does not have to interact with others
                                                D. Providing a Braille keyboard for a worker who is visually impaired


                                                Question 3

                                                What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer

                                                A. Customer association organization
                                                B. Customer liaison policy
                                                C. Customer relationship management
                                                D. Customer connection society


                                                Question 4

                                                What is the purpose of the control process? Choose 1 answer

                                                A. To build a dynamic organization at all levels within the company
                                                B. To direct the activities of individuals toward achievement of organizational goals
                                                C. To deliver strategic value by fostering communication throughout the organization
                                                D. To develop market saturation for the company's product


                                                Question 5

                                                Which management process has the benefits of group problem solving, information sharing, and cooperation across business functions? Choose 1 answer

                                                A. Total Control Management
                                                B. Total Quality Management
                                                C. Criteria for Growth
                                                D. Change Control


                                                Solutions:

                                                Question 1
                                                Answer: B
                                                Question 2
                                                Answer: D
                                                Question 3
                                                Answer: C
                                                Question 4
                                                Answer: B
                                                Question 5
                                                Answer: B

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