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Salesforce Certified Platform User Experience Designer Sample Questions:

1. Cloud Kicks wants to implement its company colors in all UIcomponents, like buttons and icons, using a custom themes.
How does the Salesforce Lightning Design System (SLDS) ensure the UI components align with the theme?

A) Design tokens prefixed with "brand"
B) CSS Hexcolors
C) Builder panels
D) JS libraries loaded from a static resource

2. A UX Designer wants to customize the end user's Salesforce app experience.
Which administrative capability should be used for mobile navigation menu setup?

A) Menu tabs can be based on different user types.
B) Menu tabs visibility is based on user location.
C) Menu tabs can be Visualforce and Lightning pages.

3. Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CK knows about the users so that a shared understanding is created with the rest of the organization.
Which tool should be used to share this insight?

A) Full Recorded Interviews
B) Heuristic Review
C) Empathy Map
D) A/BTesting

4. Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?

A) Card Sorting
B) Task Analysis
C) Prototype testing
D) Expert Review

5. It is recommended to carefully consider which demographic data and for what purpose is fed into an AI model.
Which reason explains this?

A) To avoid societal bias
B) To avoid interaction bias
C) To avoid unconscious confirmation bias

Solutions: