Salesforce AP-222 : Public Sector Solutions Accredited Professional

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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

Which three work.com managed packages/features can be installed as part of the Employee Experience for Public Sector?

A. Workplace Strategy Planner
B. HR Service Center
C. Workplace Command Center
D. Employee Workspace
E. Employee Concierge

Question 2

A Technical Consultant is implementing an experience site for a government agency where they will be accepting grant applications during a specific window of time. The Technical Consultant expects a high volume of interest in this grant offering. What three steps or tools should be leveraged to ensure the solution can support this surge?

A. Perform UAT testing to find defects in the code
B. Analyze and test the application for the expected load with a load testing tool
C. Implement CDN and waiting rooms
D. Set up IP restrictions to control who can access the website and when
E. Identify expensive processes to offload to asynchronous processes.

Question 3

A licensing office wants applications to be reviewed by specialists based on the license category selected by the applicant. The assignment rules may change several times each year as organizational responsibilities evolve. Which solution provides the greatest flexibility?

A. Hard-code assignment logic in Apex
B. Create a separate Salesforce org for each license category
C. Require administrators to manually reassign every application
D. Use Flow with configurable decision logic and queues

Question 4

A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the "Visits" related list and click "New." The users also have to manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?

A. Create a Screen Flow with the required fields to create a Visit record and add the button to launch the flow on the page layout.
B. Change the Business License Application and Individual Application pages to have a single related list of Visits on the right panel.
C. Create a new Action on the Business License Application and Individual Application objects to create a Visit record with Predefined Field Values.
D. Advise the government agency that the current method is the best option available without custom code, which they should avoid wherever possible.

Question 5

The City of Snaxboro has been using Public Sector Solutions for Licensing, Permitting, and Inspection management for some time now. The city wants to quickly gain intelligent insights into its business operations using pre- built templates. Which tool is recommended to help them achieve this requirement?

A. Tableau for Public Sector
B. Salesforce Einstein
C. CRM Analytics for Public Sector
D. Salesforce Reports & Dashboards

Solutions: