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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency is implementing Public Sector Solutions and their intake officer is looking to create a document checklist and review business license applications only. The agency is looking to create a document type for business license applications using the Intelligent Document Automation (IDA) and restrict the record access to the intake officer only. What are the three steps a technical consultant should configure to satisfy the agency's use case?

A) Create a Document Type
B) Create a document type under Notes and Attachment
C) Enable Intelligent Document Automation
D) Turn on Document Checklist
E) Assign permissions and permission sets for application forms

2. A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object). What feature of Public Sector Solutions can be leveraged to meet this requirement?

A) FlexCard
B) OmniScript
C) Integration Procedure
D) DataRaptor

3. A government agency would like to ensure that fee calculations for its licensing programs are done automatically and correctly; the System Administrator needs to ensure that the data type must be currency. Where in the Expression Sets can the Administrator set the data type as Currency?

A) Entry Criteria for Process builder
B) Under the Decision Table
C) Under Omniscripts and while setting options
D) Under Add Resource in Expression Sets

4. A government agency wants to implement the Licenses, Permits, and Inspections modules of Public Sector Solutions. The agency needs to issue licenses and permits to two different sets of constituents; business constituents and private constituents. The agency would like to roll out licenses and permits to their business constituents first, followed by the private constituents at a later date. What data model and implementation strategy should a technical consultant recommend to the government agency for this use case?

A) Implement the Business Account and Contact data model for business constituents now, and implement the Person Account data model for private constituents at a later date.
B) Implement the Business Account and Contact data model for business constituents now, and implement the Household Account and Contact data model for private constituents at a later date.
C) Implement both the Business Account and Contact data model for business constituents and the Person Account data model for private constituents at the same time.
D) Implement both the Business Account and Contact data model for business constituents and the Household Account and Contact data model for private constituents at the same time.

5. A Public Sector Organization (PSO) is implementing Public Sector Solutions. As part of this implementation, the PSO is deploying a new site to provide constituents with information about the services they provide. Constituents will be able to register and log in to this new site to access some features as well. The PSO needs to ensure that constituents are unable to see each other by default for all sites that they configure. What can the Technical Consultant configure to meet this requirement for the PSO?

A) Set the Organization-Wide Default for the User object to "Public Read Only."
B) Uncheck the "Site User Visibility" checkbox in the Sharing Settings page
C) Disable User Sharing in the Site Administration settings page
D) Remove access to the User object from the Permission Set assigned to the external users

Solutions: