Microsoft MB-210 : Microsoft Dynamics 365 Sales Functional Consultant

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Related Certification Profile

The Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate is the certification that one can claim after passing MB-210 exam. The prime focus of this designation is on Dynamics 365 Sales and its related concepts. Thus, skills related to managing the leads, orders, and configuration product catalogs can be earned effortlessly. Besides this, it allows the learner to have a hold over Dynamics 365 Sales configuration expertise required as per the given ecosystem. Dynamics 365 solutions using Power Platform components are other earned acumen using this Microsoft MB-210 exam. Note that along with MB-210, one has to clear PL-200 test to earn this certificate. Overall, this certification helps a specialist to perform configuration and core sales entities easily.

What skills are measured in Microsoft MB-210?

All the exam topics are broken into various subtopics that should be studied and comprehended clearly. They are as follows:

• Managing core entities of sales;
• Configuring performance;
• Configuring extra tools in addition to services.

Each of the sections included in the Microsoft MB-210 exam makes up a certain percentage of the content, and in each area, you will be tested on various tasks.

Domain 1: The first objective makes up about 25 to 30% of the exam content. In this section, the candidates will have to prove their skills in certain tasks. Thus, first and foremost, they should be able to configure sales settings. This includes different things, such as managing and creating sales collateral, configuring business settings, sales security roles, auto number settings, and more. They should also know how to configure processes and create sales visualization. Here, you will be dealing with various tasks, such as designing sales reports, configuring record creation rules, and more.

Domain 2: The next topic area covered in the Microsoft MB-210 exam makes up almost half of the whole content. So, if you want to do well in this subject, it is important that you have some experience doing certain tasks. Firstly, you will be required to manage and create contacts and accounts, create leads, manage opportunities, quotes, product catalogs, and sales order processing. There is no denying the fact that performing all of these tasks will be difficult and that is why it is important that you put hours of practice into it. Moreover, your preparation process should include learning of the skills in creating and managing contacts, activities, and accounts, converting activities to leads, and customizing the Opportunity Close form.

Domain 3: This subject makes up about 15 to 20% of the Microsoft MB-210 exam questions. The main areas where you will be tested in this section are creating and configuring playbooks, managing forecasting, and configuring integration with external sales applications. This means that you should know about the use cases for AI Builder, Power Virtual Agents, and Customer Insights, scheduling and properties, as well as playbook categories and playbook templates.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

Skills measured

• Perform configuration (25-30%)
• Configure additional tools and services (20-25%)
• Manage core sales tables (45-50%)

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Microsoft MB-210 Exam Syllabus Topics: