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Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. You are proposing Avaya IP Office TM to a regional provider of business telephony as a service.
Which of the following features should you highlight?

A) Cloud Operations Manager
B) Avaya Call Reporting
C) Avaya IX TM Spaces
D) IP Office Media Manager
E) Simplified Web Self-Administration

2. What is the most relevant reason that IP Office Support Services (IPOSS) should be proposed as an element of an Avaya IP Office TM solution?

A) IPOSS includes 24x7 support.
B) IPOSS can be sold under wholesale and co-delivery models.
C) IPOSS is required with every IP Office solution.
D) IPOSS is sold only through authorized Avaya partners.
E) IPOSS remote diagnostics use Avaya SAL or SSL/VPN secure connections.

3. Customers implementing Avaya Contact Center Select can choose_______or_______as their agent interface.

A) Avaya IX TM Workplace
B) Avaya IX TM Workspaces browser
C) Agent Desktop
D) Avaya IX TM Meetings

4. Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)

A) Meet the UC needs of road warrior employees
B) Grow my business
C) Improve the customer experience
D) Integrate and re-use equipment l already own
E) Add secure mobility features

Solutions: