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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is one way to research a client's regulations, challenges, and concerns?

A) find and study its trade association's website
B) talk to the previous sales person who serviced the account
C) interview the client's customers
D) call your client's competitors and ask questions

2. What does the HP Printing Sales Guide help resellers do?

A) determine the discounts that are available to them
B) create professional sales presentations
C) calculate their margin on each device, accessory, supply, and
D) find which devices are discontinued

3. What is the role of the reseller during the support stage of the technology lifecycle?

A) to cross-sell additional accessories and service
B) to monitor usage and to notify managers if users abuse their printing privileges
C) to provide training for end users and address operation issues
D) to determine how to redeploy devices

4. What is the most important fact to remember about transactional and consultative sales?

A) You should focus on your customer's business problems
B) You should minimize time spent with customers.
C) You should focus primarily on volume of sales.
D) You should focus only on your margin.

5. What are three of the six stages of the technology lifecycle? (Select three)

A) Evaluation
B) Assessment
C) Purchasing
D) Deployment
E) Procurement
F) Planning
G) Repair

Solutions: