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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 : PEGAPCDC86V1
- Exam Code: PEGAPCDC86V1
- Exam Name: Pega Certified Decisioning Consultant (PCDC) 86V1
- Updated: Sep 09, 2026
- Q & A: 60 Questions and Answers
About Pegasystems PEGAPCDC86V1 Exam
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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Business Agility in Customer Engagement | 10% | - Operational Excellence
|
| Engagement Policies | 12% | - Policy Configuration
|
| Contact Policy and Volume Constraints | 13% | - Contact Governance
|
| AI and Arbitration | 8% | - Decision Prioritization
|
| Decision Strategies | 25% | - Strategy Design
|
| Next-Best-Action Concepts | 10% | - Customer Engagement Fundamentals
|
| Actions and Treatments | 12% | - Action Management
|
| Channels | 10% | - Channel Integration
|
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:
Question #1
To access a property from an unconnected component, you use the____________.
- A. customer-dot-property construct
- B. component-dot-property construct
- C. dot-property value directly
- D. property value
Answer: B
Question #2
U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A. Run the starting population segment daily
- B. Select different audience sample with similar profile
- C. Trigger an external ETL (Extract-Transform-Load) process
- D. Select Refresh the audience
Answer: A
Question #3
U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?
- A. Applicability rules
- B. Volume constraints
- C. Suppression policy
- D. Customer contact limits
Answer: A
Question #4
U+ Bank uses Pega Customer Decision Hub to display an offer to its customers on the U+ Bank website.
The bank wants to ensure that Silver credit cards are not offered to customers under 27 years of age. They also want to ensure that Platinum cards are offered only to customers who had a positive balance in the last year.
What do you configure in the Next-Best-Action Designer to achieve this outcome?
- A. Engagement policies
- B. Customer segments
- C. Contact policy rules
- D. Arbitration rules
Answer: B
Question #5
The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?
- A. Suitability rules
- B. Volume constraints
- C. Customer contact limits
- D. Suppression policies
Answer: A
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