PMI Project Management Office Certified Professional : PMI-PMOCP

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PMI PMI-PMOCP Exam Syllabus Topics:

PMI Project Management Office Certified Professional Sample Questions:

1. A PMO offers a service for managing projects. One of the PMO customers always demands that a specific project manager is assigned to their projects. However, it is not always possible to accommodate such requests, which causes dissatisfaction.
What should the PMO professional do to improve the delivery of this service?

A) Analyze the reasons behind the customer dissatisfaction and hire more project managers with the required skill sets.
B) Identify the least-in-demand project managers, assess their individual performance, identify the skills gaps, and tailor training according to their specific needs.
C) Embrace feedback and raise awareness about the consistency of the service delivery with the quality requirements, which is independent of the project manager assigned.
D) Adjust the service-level agreement (SLA) with customers according to the existing capacity in order to realign their expectations.

2. A PMO professional notices that the project managers are not adhering to the established project management guidelines within the organization. What actions should the PMO professional take to address this issue effectively?

A) Escalate the issue to the project sponsors to enforce the project managers ' adherence to the guidelines.
B) Revise the current guidelines based on their knowledge and experience to ensure the guidelines are more practical.
C) Distribute updated manuals and provide additional project management training sessions to the project managers.
D) Conduct a survey with project managers to understand their challenges, then create a customized action plan to address the gaps.

3. A PMO professional has been assigned to create a skills matrix to ensure effective PMO resource allocation.
What action should the PMO professional take to complete this task?

A) Discuss with talent recruiters and industry experts to shape the skills matrix through their recommendations.
B) Consult the latest industry practices and benchmarking reports to guide the skills matrix development.
C) Map PMO team members ' skills and abilities against the established competency framework.
D) Collaborate with the PMO team to gather input to develop the skills matrix based on their insights.

4. The board of directors wants to oversee the company's strategic portfolio of capital projects. The PMO will support portfolio management.
What should the PMO professional do to ensure that the portfolio's alignment to strategy meets executives' expectations?

A) Define the proper portfolio alignment to the company's strategy.
B) Establish a benefits realization process to ensure aligned business outcomes.
C) Develop a feedback loop so executives can provide their perceptions of service outcomes.
D) Implement portfolio management software for tracking progress.

5. A company is undergoing transformation due to a set of recent mergers and acquisitions (M & A) transactions. A PMO professional is responsible for the processes and methodology and is asked to suggest ways to support the transformation by integrating organizational change management practices.
Which change management strategy should the PMO professional consider first to reinforce transformation activities?

A) Assess the cultural impact of the M & A transactions and develop an integration plan to bridge the gap and facilitate a new cultural shift.
B) Establish training on the key factors for M & A success to the PMO team.
C) Plan a timely organizational announcement and related communications to accompany all major organizational transformations.
D) Provide organizational change management training for the project managers.

Solutions: