HP Selling HP Supplies 2020 : HP2-I14

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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

1. A potential customer has a reputation for being a strong leader in sustainability in their industry. How should you position Original HP toner cartridges for this customer? (Select two.)

A) Use a search engine to show how other HP customers have maintained their sustainability service levels.
B) Explain how HP calculates the amount of recyclable metal content in Original HP toner cartridges to determine the percentage of total recycled content.
C) Original HP cartridges never go into landfills when recycled through the HP Planet Partners programs.
D) Explain that 100% of Original HP toner cartridges contain between 5-45% post-consumer or post-industrial recycled content.

2. A new SMB customer tells you that they can't afford Original HP ink supplies for their daily in-house printing jobs. How should you respond?

A) Explain the Original HP ink supplies purchased in bulk actually cost less than non-HP ink supplies.
B) Share studies that show the savings gained from working directly with HP as a trusted supplier of printing supplies.
C) Compare the time spent refilling used ink cartridges with the amount of time spent ordering Original HP ink supplies directly from HP.
D) Point out that by using Original HP ink supplies, they can avoid costly reprints, wasted paper, and wasted time.

3. How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

A) Mechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.
B) Original HP cartridges produce prints that are 33% more smear-proof.
C) Non-HP cartridges continue to work even though the ink has run out, which can damage the printheads.
D) Original HP cartridges yield more than twice the number of customer-ready prints.

4. What the maximum expected prior of time that documents printed with Original HP PageWide cartridges and placed in dark storage can last?

A) 200 years
B) 20 years
C) 50 years
D) 500 years

Solutions: