Cisco Implementing and Operating Cisco Collaboration Core Technologies : 350-801

  • Exam Code: 350-801
  • Exam Name: Implementing and Operating Cisco Collaboration Core Technologies
  • Updated: Aug 09, 2026
  • Q & A: 630 Questions and Answers

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About Cisco 350-801 Exam

What is the cost of Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

  • Length of Examination: 90 minutes
  • Passing Score: 70%
  • Format: Multiple choices, multiple answers
  • Number of Questions: 90-105

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Cisco 350-801 Exam Details

First things first, you have to schedule the Cisco 350-801 exam at the Pearson VUE website. The test has a duration of 2 hours and verifies one's knowledge of collaboration technologies. Implementing Cisco Collaboration Core Technologies (CLCOR) is the official corresponding training course. Knowlegde areas covered in 350-801 are disclosed in-detail below.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

Cisco 350-801 Exam Topics:

SectionWeightObjectives
Protocols, Codecs, and Endpoints20%1.Troubleshoot these elements of a SIP conversation
  • Call set up and tear down
  • SDP
  • DTMF

2.Identify the appropriate collaboration codecs for a given scenario
3.Configure codec negotiations
4.Deploy SIP endpoints

  • Manual
  • Self provisioning
  • Bulk Administration Tool (BAT)

5.Troubleshoot collaboration endpoints

Collaboration Applications10%1.Configure Cisco Unity Connection mailbox and MWI
2.Configure Cisco Unity Connection SIP integration options to call control
3.Describe Cisco Unity Connection call handlers
4.Describe Cisco Unified IM&P protocols and deployment
  • XMPP
  • High availability

5.Deploy Cisco Jabber on premises

Call Control25%1.Describe the Cisco Unified Communications Manager digit analysis process
2.Implement toll fraud prevention on Cisco Unified CM
3.Configure globalized call routing in Cisco Unified CM
  • Route patterns (traditional and +E.164 format)
  • Translation patterns
  • Standard local route group
  • Transforms
  • SIP route patterns

4.Describe Mobile and Remote Access (MRA)

Cisco IOS XE Gateway and Media Resources15%1.Configure these voice gateway elements
  • DTMF
  • Voice translation rules and profiles
  • Codec preference list
  • Dial peers

2.Configure ISDN PRI/BRI
3.Troubleshoot ISDN PRI/BRI
4.Configure and verify the MGCP
5.Identify the appropriate media resources for a given scenario (hardware and software)

Infrastructure and Design20%1. Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
  • Licensing (Smart, Flex)
  • Sizing
  • Bandwidth
  • High availability
  • Disaster recovery
  • Dial plan
  • Security (certificates, SRTP, TLS)
  • QoS

2.Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
3.Configure these network components to support Cisco Collaboration solutions

  • DHCP
  • NTP
  • CDP
  • LLDP
  • LDAP
  • TFTP
  • Certificates

4.Troubleshoot these network components in a Cisco Collaboration solution

  • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  • NTP
  • LDAP integration on Cisco Unified Communications Manager

5.Explain these components to support Cisco Collaboration solutions

  • SNMP
  • DNS
QoS10%1.Describe problems that can lead to poor voice and video quality
  • Latency
  • Jitter
  • Packet loss
  • Bandwidth

2.Describe the QoS requirements for these application types (voice and video)
3.Describe the class models for providing QoS on a network

  • 4/5 Class model
  • 8 Class model
  • QoS Baseline model (11 Class)

4.Describe the purpose and function of these DiffServ values as it pertains to collaboration

  • EF
  • AF41
  • AF42
  • CS3
  • CS4

5.Describe QoS trust boundaries and their significance in LAN-based classification and marking
6.Describe and determine location-based CAC bandwidth requirements
7.Configure and verify LLQ (class map, policy map, service policy)

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